Privacy Policy

Last Updated: January 7, 2025

Welcome to Swipply, the job search platform that makes finding employment as easy as swiping right. This Privacy Policy explains how EightBit Technologies ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile application Swipply ("the App").

1. Information We Collect

1.1 Personal Information You Provide

• Profile Information: Name, email address, phone number, professional title, career field, location preferences
• Resume/CV Data: Work experience, education, skills, certifications
• Application Preferences: Job type preferences, salary expectations, work arrangement preferences
• Account Information: Username, password (encrypted), profile settings
• Payment Information: For Pro subscriptions, payment data processed securely through M-Pesa and Stripe

1.2 Information Automatically Collected

• Usage Data: App interactions, swipe patterns, time spent in app, feature usage
• Device Information: Device type, operating system, unique device identifiers
• Location Data: Approximate location for job matching (with your permission)
• Technical Data: IP address, browser type, app version, crash logs

1.3 Information from Third Parties

• Social Login: If you sign up with Google, we receive basic profile information
• Job Data: Job listings from our partner companies and job boards
• Professional Networks: Public profile information when available

2. How We Use Your Information

2.1 Core App Functionality

• Create and maintain your user account
• Match you with relevant job opportunities
• Process job applications on your behalf
• Provide personalized job recommendations
• Track your application progress and milestones

2.2 Communication

• Send job match notifications
• Provide application status updates
• Send milestone achievement rewards
• Share important app updates and announcements
• Respond to customer support inquiries

2.3 App Improvement

• Analyze usage patterns to improve matching algorithms
• Identify and fix technical issues
• Develop new features and enhancements
• Conduct research and analytics

2.4 Business Operations

• Process Pro subscription payments
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Protect user safety and platform integrity

3. Information Sharing and Disclosure

3.1 With Employers

When you swipe right on a job, we share relevant profile information with the employer, including:

• Your resume/CV information
• Contact details (name, email, phone)
• Application responses and cover letter
• Professional profile data

3.2 Service Providers

We work with trusted third-party service providers:

• Firebase/Google: Authentication, database, analytics, and cloud messaging
• Stripe: International payment processing
• M-Pesa: Local payment processing in Kenya
• Cloud Storage: Secure file storage and backup
• Analytics Partners: App usage and performance monitoring

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Investigate violations of our Terms of Service

3.4 Business Transfers

In case of merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

4.1 Security Measures

• Encryption: All data transmission uses TLS/SSL encryption
• Authentication: Secure user authentication with Firebase
• Access Controls: Strict employee access controls and monitoring
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Regular backups with encryption at rest

4.2 Payment Security

• Payment data is processed by PCI-compliant providers (Stripe, M-Pesa)
• We never store complete payment card information
• All payment transactions are encrypted and monitored

5. Your Privacy Rights

5.1 Access and Control

• Profile Management: Update your profile information anytime
• Privacy Settings: Control visibility and notification preferences
• Data Export: Request a copy of your personal data
• Account Deletion: Delete your account and associated data

5.2 Communication Preferences

• Opt-out of marketing communications
• Customize notification settings
• Control job match frequency
• Manage email preferences

5.3 Data Portability

You have the right to request your data in a portable format for transfer to another service.

6. Data Retention

6.1 Retention Periods

• Active Accounts: Data retained while account is active
• Deleted Accounts: Most data deleted within 30 days
• Legal Requirements: Some data retained for compliance (up to 7 years)
• Analytics Data: Anonymized data may be retained longer for research

6.2 Data Deletion

You can request immediate account deletion through the app settings or by contacting support.

7. International Data Transfers

Your data may be processed and stored in countries outside your residence, including the United States (Firebase/Google servers). We ensure appropriate safeguards are in place for international transfers.

8. Children's Privacy

Swipply is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will delete it immediately.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

10. European Privacy Rights (GDPR)

If you're in the European Economic Area, you have rights under GDPR including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. When we make significant changes:

• We'll notify you through the app
• We'll update the "Last Updated" date
• We'll provide 30 days notice for material changes
• Continued use constitutes acceptance of changes

12. Contact Information

For Privacy-Related Requests:

• Data access requests
• Data deletion requests
• Privacy concerns or complaints
• Questions about this policy

Response Time: We aim to respond to all privacy requests within 30 days.

13. Governing Law

This Privacy Policy is governed by the laws of Kenya. Any disputes will be resolved in the courts of Nairobi, Kenya.

Thank you for trusting Swipply with your career journey. We're committed to protecting your privacy while helping you find your dream job.